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Products Contacts

One Way Return Complex route
From :
To :
Passengers : Adults (25 +) Young adults (12-24) Children (2-11) Infants <2
Credit card payment E-Dinar post payment

CONTACT US


INTERNET ASSISTANCE

TUNISAIR

If you experience any difficulty when using our online services: online purchase, modification, claim when buying a ticket online, simply contact us:
By e- mail: resaonline@tunisair.com.tn
For booking & Purchasing online : www.tunisair.com

CUSTOMER RELATIONSHIP & CALL CENTER DIRECTION

Tel. : (00216) 71 942 322 P : 2430 / 2411
Fax. : (00216) 70 836 900
Address : Siège social de Tunisair, Direction Clientèle et call center (3ème étage), Charguia II 2035 Tunis - Carthage.

Customer Relations Service

The Customer Service as part of our commitments!
We thank you for sharing with us your suggestions, your comments and your claims.
To learn more about customer service

The team will do its best to bring you back a quick and effective response.

If you prefer, you can write to the Customer Relations Department, at the following address: Siège Social de Tunisair , Direction Relation Clientèle et Call center ( 3éme étage) , Charguia II 2035 Tunis - Carthage.
Tel. : (00216) 71 942 322
If you are not resident in Tunisia, please select the "Tunisair in the World" rubric to locate the nearest office to you.

Please find hereafter our coordinates :

Fidelys

If you encounter any difficulty to get access to your Fidelys account or to book your Award tickets etc.
Please write us at the following email address:fidelys@tunisair.com.tn
Tel : (00216) 71 942 322 P: 2519/2593/2599
To learn more about our loyalty Program
Please find hereafter our coordinates

Our Call Centers (CALL CENTER)

 
Country Contacts Others contacts
Tunisia  81 10 77 77 Tunisie Telecom subscribers (+216) 70 10 37 00 / (+216) 31 30 30 30
mail : callcenter@tunisair.com.tn
France (+33) 1 85 15 07 81 0820 044 044
Belgium (+32) 2 880 10 72  
Italy (+39) 06 42 11 31  
Germany (+49) 6990 235 000  
Switzerland (+41) 22 545 37 31 0840 07 07 07
United Kingdom (+44)2030568998
Holland (+31) 20 811 07 91  
Austria (+43) 1 2650 330  
Spain  (+34) 912 90 60 03
Portugal (+351) 300 505 644  
Canada (+1) 514 819 0495  

OTHER CONTACTS

Office for Relations with the Citizen

Its mission is to welcome, assist and respond to citizens' queries & demands
E-Mail: brc@tunisair.com.tn
The head office: Tunisair, Boulevard Mohamed Bouazizi . Charguia 1/ 2035 Tunis­Carthage
Phone: 71 942 322 P: 2446/2638/3170
Fax : +21631370296

TUNISAIR in Tunisia

TUNISAIR’s sales points in TUNISIA

TUNISAIR abroad

TUNISAIR at the level of representations and sales points abroad
 

Freight & Cargo

 
TUNIS
BOOKING : (00216) 71 942 322 Poste. : 4692 / 4693 / 4694
EXPORT (00216) 71 754 000 Poste. : 4692 / 4694 / 4695
IMPORT : (00216) 71 754 000 Poste. : 3105 / 3108 / 3012
Address : TUNISAIR- FRET 2035 AEROGARE FRET TUNIS CARTHAGE
MONASTIR
Tel. : (00216) 73 520 000 - Extensions : 77321/77324
SFAX
Tel. : (00216) 74 278 000 - Extensions : 44442/44443
DJERBA
Tel. : (00216) 75 653 530 - Extension : 289
Tel. : (00216) 75 653 531 - Extension : 289
 

Communication and External relations Direction

Tel. : (00216) 71 942 322
Secretariat : poste 2637
DCCRE : poste 3004
Fax : (00216) 31 370 253
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage
 

Human Resources Central Direction (job offers)

Tel. : (00216) 71 942 322
Secretariat DCRH : poste 2702
Tel. direct : (00216 70) 836 761 / (00216 31) 370 192
Fax : (00216) 70 836 900
Service recrutement :
Tel. : 71 942 322 / 70 837 000 poste 2790
Email : recrutement@tunisair.com.tn
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage
 

Permanent Secretariat of deliberative bodies

Tel. : (00216) 71 942 322 Poste : 3032 / 3016
Fax : (00216) 70 836 900
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage

General Inspection Direction

Tel. : (00216) 71 942 322 Poste : 2705/2709
Tel. direct : (00216 31) 370 187
Fax : (00216 31) 370 204
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage

Audit Direction

Tel. : (00216) 71 942 322 Poste : 2280
Fax : (00216) 70 836 900
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage
 

Technical & Industry Central Direction (Engineering, Maintenance, Supply)

Tel. : (00216 71) 288 533
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage
 
 
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